Powerful and reliable communication networks are crucial success factors for our customers. They expect infrastructure investments to have a positive influence on their results - through higher productivity, reduced downtime costs or lower maintenance costs; that’s why we do everything we can to make our customers successful.
Our products and services are aimed at ensuring a high level of network stability and avai-lability. We achieve this through unrivalled product quality. This guarantees longevity and high performance. We also provide on-site support to planners, installers and end customers during the phase of solution design, as well as advice in the choice of systems; on request we also follow projects right through to commissioning.
Research & Development is of great significance at R&M. For over 40 years we have been bundling technological competence in high-frequency technology and fiber optics. We are actively involved in the drafting of many international standards and recognize trends early on. The close proxi-mity to our partners allows us to develop needs-led, inno-vative products. This means that our customers benefit from farsighted solutions that are also ideally suited to deal with future challenges and to protect their investments.
Continuity and Team-Spirit
R&M is an independent Swiss family business fully owned by the Reichle family. Since its founding in 1964 the com-pany has concentrated on passiv cabling solutions - the solid base for all communication networks. R&M is in the hands of the second generation, headed by Martin and Peter Reichle. Our decisions are not subject to short-term profit-based considerations; instead, we have our sights set on developing the company in the long term. It means that our customers always know where they stand.
We live out the R&M family spirit. Our customers sense that, and they benefit from it directly. You will recognize R&M people by their deep sense of customer orientation. With short decision-making processes and a helpful, team-oriented approach we encourage initiative and creativity for the benefit of our customers.
It takes consistent Quality Management to guarantee the steady improvement of products, service and processes. That’s how R&M partners worldwide are able to benefit from the unwaveringly high Swiss quality standard. Our consistent quality philosophy is reflected in recognized certifications such as EN ISO 9001:2008. Quality is founded on two mainstays: the competence of our em-
ployees and know-how of our top-quality suppliers. For us, quality also includes the responsible use of resources with EN ISO 14001:2004 as our guiding principle.
Special tasks call for special solutions. In such cases we team up with our customers to develop customized products or special service packages. With our interna-tional organization we are big enough to be able to deliver this level of flexibility on site, wherever we are. Yet we are also small and dynamic enough to respond swiftly and unbureaucratically to our customers’ wishes.
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