Warranty program

Are you an installer of data networks and communication networks? If so, do your customers expect you to provide high-end and absolutely reliable solutions? Opt for the best, opt for R&M.

Warranty Program

R&M is a partner you can trust for structured building and LAN cabling, as well as for connection and distribution equipment in the world of copper and fiber optics. R&M has a unique warranty program.

As a family-owned Swiss company, R&M has a no-compromises policy with respect to quality. That means we are exclusively obligated to quality and to our customers, from the inception of the components to the ongoing operation of the installations.

Everyone profits from the Qualified Partner Program (QPP): users and customers, distributors and planners, installers and system integrators. As an R&M partner, you become part of a unique quality management system that includes long-term warranties for the products used and for the entire network.


Three warranties for your own security

R&M offers one of the most complete warranty programs in the structured cabling industry based on EN 50173, ISO/IEC 11801 and EIA TIA 568-B. We develop and produce network components and cabling systems of the finest quality. Our goal is to provide customers with a solution offering better and more lasting performance.

In combination with the Qualified Partner Program (QPP), the warranty program covers all essential points necessary for this top quality approach:

  • Planning
  • Product selection
  • Installation
  • Measurement at formal acceptance
  • Network operation

The result is a homogeneous solution with a defined level of quality.

In the three-level warranty program

we give our customers a guarantee that the installed R&M cabling system works properly and that all ratified network services, including Gigabit Ethernet, are transferred to all three systems.

In addition, R&M guarantees the transfer of 10 Gigabit Ethernet in the VISION and the STAR range (according to IEEE 802.3an 10GBase-T) and if a Cat. 6A solution as per ISO/IEC 11801 is used. The warranty is granted by certified partners who belong to the R&M Qualified Partner Program and have successfully completed it.