A Really Good Data Center Services Solution

Joyce Solutions does not shy away from challenges when it comes to managing IT infrastructure projects. They deliver first class data center services internationally from their base outside central London in Chelmsford, Essex, in the UK. They have fought through Brexit, mastered the global pandemic and, despite the dynamic growth in the market, have always managed to keep a clear view of what is happening in the data center space.

«One of the biggest challenges since Brexit, is the availability of materials which have lead times which are difficult to manage,» says Managing Director Paul Joyce.

«At Joyce Solutions, we have to remain agile as today’s customers plan more quickly and decision-making is more spontaneous. With challenging lead times on materials, the entire design of a solution often has to be adapted at the last minute to ensure we deliver on time.»

Creating relationships

Joyce Solutions is committed to ensuring that customer standards are met at all times. These are often companies in the legal and financial sectors that place great demands on network and data center infrastructure. «We always want to guarantee that customers everywhere have high-quality, reliable equipment and an infrastructure they can trust and manage easily», says Paul Joyce.

In order to achieve clients’ goals, Joyce Solutions work with a close support network of trusted suppliers. Paul Joyce explains his business model as follows: «It’s about creating long-term relationships and supporting customers. We always focus on a solution-oriented, feasible approach. Following a needs assessment, in which we ask why the customer needs a certain number of connections and what they want to achieve with the products, we develop the right solution with the best products and the right infrastructure. This creates a lasting basis of trust by providing customers with the right technical expertise.»

As Paul Joyce discovered a few years ago, R&M’s product range and performance go hand in hand with this way of working. Following a referral by the British distributor NBM, all Joyce engineers completed R&M’s QPP certification. Paul Joyce: «We are establishing R&M as a brand for us in the area of structured cabling.»

Made for engineers

Last year, Joyce used Netscale 48, R&M’s mixed media and Ultra-High Density distribution platform, for the first time in a tightly timed project at a leading British law firm. With the in-house planning tool and the use of Netscale 48, it was possible to design the optimal layout and consolidate the rack rows. Joyce also housed two racks as a reserve for future expansions.

The structured cabling had to be installed and tested within two days. «This was our team’s first on-site experience with the R&M product, which convinced us all. R&M has a really good data center solution that is easy to install and schedule, cost-effective, and scalable. One of our engineers said that these products were definitely designed with engineers in mind,» says Paul Joyce. Support, advice, and delivery service are also faultless.

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