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Webshop & Customer Portal

Simply order R&M products online and benefit from numerous advantages.

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In our webshop, you can purchase our products directly online in just a few minutes. This makes the ordering process easier for you and offers you exclusive advantages as a webshop customer.

Everything available everywhere

You can operate the webshop on all devices – whether on a desktop, smartphone or tablet. You will find R&M products in a clear structure with all the information you need, such as price, availability, stock, photos and/or videos, product descriptions, data sheets, installation guidelines and much more. You can also compare products to find the best solutions for you.

  • Operable on desktop, smartphone and tablet
  • Relevant information at a glance
  • Compare products with each other

Simply order quickly

Lager DerschlagOrder as usual by adding products to the shopping cart, uploading product lists or using order templates. You can change the quantities of the selected products afterward. Specify when you want to receive the delivery: As soon as possible or on a specific date. Store a billing address and a – if necessary different – delivery address.

  • Upload product lists and order templates
  • Freight free delivery to the desired date
  • Separate billing and shipping addresses

Manage everything centrally

In the webshop you can manage your order templates, offers, inquiries, orders, deliveries and invoices. View all documents and download them as PDF. Trigger orders of frequently needed products completely or partially. Add more users to your organization with different permissions and define a purchasing budget per user.

  • All documents in one place
  • Fast orders
  • Manage users and permissions
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All the advantages of a modern web store for business customers

Complete

All R&M products from the eCatalog can be ordered online and are in stock ready for shipment.

Availability

View stock online and order around the clock, regardless of location.

Simple

Easy ordering; based on previous order history or using templates and uploads.

Customer portal

View all information, documents and invoices related to your orders in one place.

Current

Always stay up to date; thanks to confirmations and information on order and shipping status.

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Frequently asked questions and answers

  1. Who can use the R&M Webshop?
    1. Currently, only customers who have registered and been activated to use the webshop can order from the R&M Webshop. If you would like to use the webshop, you can register for the webshop quickly and easily.
  2. How can I register?
    1. You can easily and quickly register directly in the webshop. This only takes a few minutes, because all we need is your company name, the postal code, the city and the country in which your company is located, as well as a contact person with title, first name, last name, function and e-mail address – that’s it. Your registration will then be checked by us immediately and activated for you as soon as possible.
  3. How can I order?
    1. Our R&M Webshop works like an ordinary online store: You can simply add products from our range to your shopping cart, enter your billing and delivery address and submit your order. Furthermore, professional functions are available to you: You can upload order lists or use order templates that simplify and shorten tedious and recurring order processes. You can also manage and download all documents related to your orders and add additional users.
  4. Can I add more users to my company account?
    1. Yes, if you have the appropriate authorization, you can create as many user:s as you like and manage them on behalf of your company in our webshop. You can also set different permission levels and budget limits for each user.
  5. How can I be sure that R&M has received my order?
    1. Once you have placed your order, you will automatically receive an email with a detailed summary of your purchases. Please make sure that the email address used for your order is correct, as all information about your order will be sent to this address.
  6. Can I change or cancel my order later on my own?
    1. To ensure that orders reach our customers as quickly as possible, they are processed immediately after receipt. For this reason, it is not possible to change or cancel orders via our webshop later on your own. You can contact us if you want to change or cancel an order.
  7. Is it possible to send my order to an address other than the billing address?
    1. Yes, orders will be shipped to the address stored in the delivery information, even if it is different from the billing address. You can also create and save several different shipping addresses and select the one you want during the checkout process.
  8. Which payment methods does the R&M Webshop accept?
    1. Payments are possible by invoice.
  9. How can I check the status of my orders?
    1. You can check your orders in your account under “Documents”.
  10. How can I search in the R&M Webshop?
    1. Use the search field and enter product-related information. The matches of the search are displayed below the search field and you can select from them.
  11. Can I configure products in the R&M Webshop?
    1. Yes, product configurators are available in our webshop for some countries. There are products that you can configure with specially developed tools called configurators.

Register now for the Webshop.

REGISTER NOW